Terms & Conditions

Welcome to Luke Ultra. By accessing or purchasing services through https://www.lukeultra.co.uk, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Services

Luke Ultra provides online ultra running coaching, consultation calls, and digital training resources. All coaching plans are designed to provide general training and nutrition guidance and are not a substitute for medical advice. You should consult a healthcare professional before starting any new exercise or nutrition program.

3. Payments and Pricing

All prices are listed in GBP (£). Payment for coaching services or digital products must be made in full prior to the start of any service unless otherwise agreed in writing. Luke Ultra reserves the right to adjust pricing at any time, but existing clients will be notified in advance of any changes.

4. Refunds and Cancellations

  • Coaching services: Refunds are not available once a training block has begun. If you wish to cancel, please provide at least 14 days’ notice before your next billing date.

  • Digital products: Due to the nature of downloadable content, all digital product sales are final.

  • Consultation calls: If you cannot attend a scheduled consultation, please provide at least 24 hours’ notice to reschedule.

5. Client Responsibilities

You acknowledge that participation in endurance training carries inherent risks. You agree to take full responsibility for your own health, fitness, and safety, and you release Luke Ultra and its representatives from liability for injuries, illnesses, or damages that may occur during training or competition.

6. Intellectual Property

All content on this website, including text, graphics, logos, videos, and program materials, is the property of Luke Ultra and may not be reproduced, distributed, or shared without prior written consent.

7. Limitation of Liability

Luke Ultra shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our services, products, or website.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with UK law. Any disputes shall be handled in the courts of the United Kingdom.

Privacy Policy

Luke Ultra is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Data We Collect

We may collect and store the following information:

  • Personal details (name, email, phone number) when you contact us or book a consultation.

  • Health and fitness data voluntarily shared for coaching purposes.

  • Website analytics (via cookies or similar tools) to improve site performance.

  • Payment information (processed securely by trusted third-party providers such as Stripe or PayPal).

3. How We Use Your Data

Your data may be used to:

  • Deliver coaching services and personalized plans.

  • Communicate with you regarding your coaching or account.

  • Send updates, newsletters, or offers (only if you opt in).

  • Improve our website and customer experience.

We will never sell or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

All personal data is stored securely and only accessible by authorized personnel. We use encrypted storage and secure payment processors to protect your information.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to your data.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications at any time.
    To exercise these rights, contact us through our website contact form.

6. Cookies

Our website uses cookies to enhance user experience and track site performance. You can disable cookies through your browser settings if you prefer not to be tracked.

7. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact through our website contact form.